Referral Program — Terms & Conditions | Festool Australia
Friends of Festool

Referral Program
Terms & Conditions

Effective date: 1 July 2026  ·  Festool Australia Pty Ltd
1

Overview

The Festool Australia Referral Program rewards registered Festool customers who introduce new customers to the Festool brand. Both the referring customer (the "Referrer") and the newly referred customer (the "Friend") will each receive a $50 voucher upon successful completion of the referral, subject to these Terms and Conditions.

2

Eligibility

Referrer Eligibility

To be eligible to participate as a Referrer, you must:

  • Be a registered Festool customer with a valid warranty registration on file with Festool Australia.
  • Be a bona fide end-user consumer and not a dealer, reseller, commercial entity, or employee of Festool Australia, its distributors, or authorised retailers.
  • Be an Australian resident aged 18 years or older.
  • Have a valid email address registered with Festool Australia.
Friend Eligibility

To be eligible to receive a referral voucher as a Friend, you must:

  • Be a new Festool customer who has not previously registered a Festool product for warranty with Festool Australia.
  • Be a bona fide end-user consumer and not a dealer, reseller, commercial entity, or employee of Festool Australia, its distributors, or authorised retailers.
  • Be an Australian resident aged 18 years or older.
  • Register a new eligible Festool product for warranty within 30 days of purchase using a valid referral link or code provided by the Referrer.
3

How the Referral Program Works

The referral process operates as follows:

  • The Referrer shares their unique referral link or code with a Friend.
  • The Friend purchases a new eligible Festool product and registers it for warranty within 30 days of purchase, using the Referrer's unique referral link or code at the time of registration.
  • Upon successful warranty registration by the Friend, both the Referrer and the Friend will each receive a $50 voucher emailed to their registered email addresses.
  • Vouchers are typically issued within 24 hours of the Friend's successful warranty registration being verified by Festool Australia.
4

Voucher Details

Voucher Value
  • Referrer receives: $50 AUD (inclusive of GST).
  • Friend receives: $50 AUD (inclusive of GST).
Voucher Usage
  • Vouchers may be used in-store at participating Festool authorised retailers or online at www.festool.com.au.
  • Vouchers cannot be used on third-party dealer websites.
  • Vouchers are valid for the purchase of Festool products only.
  • Online usage is limited to one voucher per transaction.
  • Vouchers must be used within 90 days of the date of issue. Expired vouchers will not be reissued or extended.
  • Vouchers are non-transferable and cannot be exchanged for cash.
  • Each voucher is single use only. Any unused balance will not be refunded or credited.
  • Festool Australia is not responsible for lost or stolen vouchers.
Shipping

The free shipping threshold on www.festool.com.au applies to the order total after the voucher has been applied. Shipping charges may apply where use of a voucher reduces the order total below the applicable free shipping threshold.

5

Promotional Stacking

Referral Program vouchers are subject to Festool Australia's Promotional Stacking Policy. In particular:

  • You cannot earn a referral voucher on a purchase where you are simultaneously redeeming another promotional voucher.
  • Referral vouchers cannot be used in conjunction with any other promotional offer, special-priced product, or redemption offer.
  • Referral vouchers are not available for use with the Festool for Schools program.

Please refer to the Promotional Stacking Policy in Festool Australia's standard Terms and Conditions for full details.

6

Returns

If the Friend returns the product that triggered the referral voucher issuance under Festool Australia's standard Returns Policy, both the Friend's and the Referrer's $50 vouchers will be cancelled and must not be used. Any vouchers already used in subsequent purchases will have their value deducted from any refund issued.

Festool Australia's 30-day money back guarantee does not apply to products purchased using a referral voucher.

7

Referral Limits & Fraud Prevention

  • There is no limit on the number of valid referrals a Referrer may make, unless otherwise notified by Festool Australia.
  • Self-referrals are not permitted. A Referrer may not refer themselves using a secondary account or any other method.
  • Referrals made through automated systems, bots, or any fraudulent means will be disqualified.
  • Festool Australia reserves the right to withhold or cancel vouchers where it suspects fraudulent, abusive, or improper use of the Referral Program.
  • Festool Australia reserves the right to request further information to verify the eligibility of any Referrer or Friend.
8

General Conditions

  • Festool Australia reserves the right to modify, suspend, or withdraw the Referral Program or these Terms at any time without prior notice.
  • All referral claims are subject to verification by Festool Australia, whose decision is final and binding.
  • Fraudulent or invalid claims will not be honoured and will result in disqualification from the Referral Program and future Festool Australia promotions. Festool Australia reserves the right to take further action, including legal action, against individuals or entities attempting to defraud the company.
  • All prices quoted are inclusive of GST.
  • Voucher redemption is subject to product availability.
  • We reserve the right to correct any errors or omissions in these Terms.
Limitation of Liability

To the fullest extent permitted by law, Festool Australia shall not be liable for any loss, damage, or injury of any kind arising out of or in connection with the Referral Program or these Terms, including but not limited to indirect, consequential, or special damages.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia. The parties submit to the exclusive jurisdiction of the courts of Australia.

Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be struck and the remaining provisions shall remain in full force and effect.